Managing Public Information in a Mediation Process

This is an interesting publication to be considered, especially for the representation / visualization group: USIP –  Managing Public Information in a Mediation Process: Those who mediate international conflicts must communicate publicly with a wide variety of audiences, from governments and rebel forces to local and international media, NGOs and IGOs, divided communitiess and diasporas.

Manging Public Information in a Mediation Process helps mediators identify and develop the resources and strategies they need to reach these audiences. It highlights essential information taks and functions, discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice.

http://www.usip.org/files/file/managing_info.pdf

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Questions for CMI

These are the questions that our group has for CMI at this point.

1) What kind of data do you usually have from the middle of the pyramid? We are assuming that the other collecting-group is collecting from lower part of the pyramid and there are some (often confidential) documents from the higher level meetings.

2) When reaching to middle level, do you have a standard way of establishing communications, some ground rules that the partners (other NGO:s, local actors etc.) agree to?

3) How much of the higher level communications could be reported outside, even vaguely, like ‘Progress has been made with x’.

(Ranjit will add more questions)

 

4) How to ‘roll’ the pyramid so that middle level, and ones at bottom of pyramid feel they have as much ownership and control as the top level in hierarchy? And in that way generate new patterns?

5) How to make conflicting parties culturally anonymous in the information presentation? So that either side(on conflicting sides or along the pyramid) does not put bias on impressions of peace or any patterns?

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Momentum of Peace

In last meeting we agreed to divide into two groups with general themes of collecting and representing the progress of peace process.

Our group is working on how to represent the peace process. Our primary goal is to help middle-to-high level actors in ‘peace process pyramid’ to recognize and understand the trends and developments in all parts of the process.

How we see the situation now, is that the typical middle-level actor is a local area expert, local politician, or other kind of key person who has deep understanding of some aspect of the whole conflict. She can be an expert on issues of some specific group or some specific area. To negotiate efficiently, these actors need to be able to quickly understand where other similar actors are coming from.

Another (supposed) key element for successful negotiations is finding common themes that all agree. Information in crisis situations tends to focus on conflicts and disagreements and our assumption is that the middle level key people are, like everyone, better informed about the problems than the successes.

Together these two challenges point toward something that shows what good developments have come out from a certain area. To illustrate, this map of crisis in Libya shows the opposite: what bad is happening and where.

Our idea is to build an opposite, a map of ‘momentum of peace’, where istead of crisis bubbles dominating the view, the map would visualize the peace process by showing how things we agree are coming from all around the country. These things should be some kind of results from the collecting-team‘s effort. The map should show also the things we disagree politely and conversation breakers, where the later would be the actual crisis and negotiation points. The effect should be that the things we agree soon flood the map, and conversation breakers turn into things to disagree politely.

The reports to display on map should come from all levels of negotiations and always be coded to one of the three categories (color coded green, yellow and red; can be changed to more culturally appropriate). If the report is confidential, then it will only show color of the dot, date and the place. If it is a public message, it can be clicked open.

The map can show the current situation with all of the dots visible or as animation, where the process is played through until the current situation as the dots pop all over the map. The effect we aim to is somewhat similar than in this video of cascading commits to an open source project, but overlaid on a map.

The practical use of this visualization would depend heavily on the quality of the data. If there is a large amount of data, from all around the country, this would be a good barometer of potential problems and a great display of progress. If the data is sent occassionally, from small community projects, then the focus would be on individual dots and the stories within, and the visualization would work as a reminder that most of the people all around the crisis areas basically agree about most things in life. The cognitive effect of this tool would be that you would have to dig for the issues and problems and actively ignore all of the good things that are going on, instead of giving support for focusing on the problems.

Before designing this further, we need some feedback from CMI on what are the middle level actors on crisis negotiation process and what is their role in discussions, how informed they are, how they prepare and who they negotiate with.

During the week 12.3-20.3 half of the team ‘representing’ is on holiday, outside the reach of the internet, but the next week we will discuss this further.

Process for visualizing the data map

 

 

 

 

 

http://www.tacticaltech.org/visualisingadvocacy

 

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Can you post meeting info pls?

There are a few students who were unable to attend the last all group planning meeting, they would like to join one of the two sub-groups but are out of the loop in regards to meeting dates/places.. could you be so kind and post your next group meetings on the blog so that they can join you?

Many thanks!

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Collecting: mobile digital story telling concepts

Yesterday we discussed about the concept of having a mobile set for video / movie presentation and production. I mentioned some examples of these:

The John Lennon Educational Tour Bus is state-of-the-art mobile audio and HD video recording and production facility.

UNICEF Solar Powered Digital School in a Box is a concept of a communication hub than can be used to provide communications, education, connectivity and emergency support in places lacking electricity, Internet, telephone, radio and other connections.

I was pointing out something else, too, but can’t remember it now. If someone does, please, ask. :-)

 

 

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Collecting: The Forum Theatre

Here’s a little background info on the Forum Theatre or the Theatre of the Oppressed mentioned in the meeting today.

http://en.wikipedia.org/wiki/Theatre_of_the_Oppressed
http://www.theatreoftheoppressed.org/
http://fi.wikipedia.org/wiki/Forum-teatteri (in Finnish)

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Peace mapping

Peace mapping an interesting example of utilizing visualizations for facilitating peace processes. From the site:

Peace Mapping is like simultaneous visual translation of a wayfinding process:
as mediators guide the parties in conflict, and parties create their solutions to build peace, the visual facilitator draws the map. The map helps everyone involved to get a better sense of orientation (where are we now?) and a more clear picture of the path (where are we going and how will we will get there?).

 

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Collecting: Ways of telling and collecting stories

Some sites relating to telling and collecting stories:

http://www.interactivenarratives.org/
http://www.nfb.ca/interactive

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Groups and next steps

Thank you all for your excellent ideas presented when we last met. After discussion around these and areas of interest, we have now grouped ourselves around two themes, which we’ve named data/information ‘representation’ and ‘collection’.

Representation is linked to the earlier dicussed themes 3/4, so how to visualize, capture, show, share the confidence building, peace building process in a useful, transparent fashion.   The ideas centered around tools for having a record of, understanding and managing the process, so closer to the CMI actor.

The second ‘collection’ group is linked more closely to the number 2 theme, around story telling and focused on a more local, broader public level, capturing uniting issues and building on these.  This collection part evidently feeds the representation component so they are tightly linked and overlap in some respects as well.

We’ve agreed to move forward in the small groups over the next two weeks, and to reconvene on the 28.3 at 3 pm (at Media Lab) to present the concepts that have emerged and get feedback from the broader group.    CMI will hopefully also be present to provide their comments and help form the ideas further.

Those who were not present, please join one of the groups, currently the groups are:

Representation: Jukka and Sujil and Ranjit

Collection: Juha, Helena, Sara, Timo, Päivi and Pia

Thanks again for the productive session!

(edit: added Ranjit to representation group)

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Collecting: Origins of aggression part 2

Hannu Lauerma’s book about evil is worth the read, sorry, it’s in Finnish only.

http://fi.wikipedia.org/wiki/Pahuuden_anatomia

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